Terms & FAQs

Our prints are made in Perth, Western Australia. Our prints are not pre-made, so they do not sit in stock. They are printed to order to ensure the best quality. Rolled prints are usually ready for dispatch 10 to 14 days from order & payment.

Yes. All prices are in Australian dollars & include GST. The prices quoted on this website are for unframed rolled prints & includes shipping within Australia or overseas.

You can purchase unframed rolled prints via this website.

All customers are responsible for customs/imports duties & taxes. We do not send an invoice with our prints – this will be emailed to the purchaser.

As prints are made to order, purchases of photographic prints are final. We are unable to accept exchanges or refunds of prints for change of mind.

If your print has been damaged in transit, please take photos & notify us within 3 days of receiving the goods, by sending an email to hello@leannehamence.com for assistance. Please make sure to open your package within this time & keep all original packaging & the print as we may require photos or the original print to process your claim.

Our Fine Art Giclee prints are produced, using premium quality pigment inks to produce superb colour accuracy and quality.

The French word Giclee (pronounces jee-clay) means to spray or squirt. Giclee prints are widely accepted as a true fine art medium as you can expect a higher quality product that lasts longer than your run-of-the-mill inkjet prints. All papers are certified 75+ years, with the Giclee printing process providing excellent colour accuracy & a quality that rivals traditional printing processes.

310gsm Fine Art Paper – a 100% cotton museum grade, acid free, archival fine art and photo with an exceptional smooth white tone. It offers a unique extra smooth surface with a sensual feel & will provide longevity to your photographic print.

Only the highest quality photo canvases are used, so the images take on a dimension of sophistication, lending a stylish elegance to any room. Rolled canvas is shipped rolled up in a tube. A rolled canvas has not yet been stretched and is not ready to hang on the wall. 

Some larger images look better on canvas than fine art paper as canvas is more forgiving on image details.

Our canvas prints  include a 40 to 50mm “mirror wrap” border which reflects the main image. This means that when you get it framed, the section that wraps around the frame mirrors the main image. The size that you order will be the size of the main image.

Prints are sold unframed & carefully rolled & wrapped up in a tube. We advise that you have your print/s professionally framed rather than using an ‘off the shelf’ frame.

Watch this space! In the coming months we will be adding framing services to our online store which will include: 

• Framing for fine art art prints – in Black, White, Silver, Jarrah & Natural Beech. The will include frame, standard matboard (acid free), standard glass and assembly.
• Canvas mounting – an invisible, museum style frame giving your photograph the modern appearance often seen in art galleries.
• Profile Framing – an additional frame that surrounds a canvas print.

Most order will be sent via Track and Trace Postage for unframed prints up to A2 or the square 75cm size. Orders are sent with a tracking number so your precious purchase won’t get lost in the mail. Generally you can track your order online and see where it is every step of the way.

Australian deliveries – for peace of mind, if no one is home on the day of delivery we can offer an ATL (Authority to Leave) service, or alternatively deliver to a business address. We can not deliver to a PO Box.